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Business Process Management
How do you operate your business? Which business processes, partial or full, operate across your IT systems. Which steps are manual and which are system based, and which systems? What are their inputs and outputs? Where are the critical paths to business success? Who performs the process steps, and with which security roles , and which ones fulfil compliance duties? Do you have the business process levels fully mapped? Do you need to link qualifications or standard operating procedures?
All of these aspects of your business processes can be documented and used to scope testing, manage change, manage training and monitor Business and IT alignment. You may be in a sector which requires this in order to demonstrate compliance.
We can work you and our technical writers to put this in place and if needed, also help you to manage these documents going forwards.